STORE POLICY
CUSTOMER CARE
At pawticcerie, customer care is at the heart of everything we do. We are committed to providing you and your furry friends with high-quality dog treats that are not only delicious but also nutritious. Our team is always ready to assist with any questions or concerns you may have about our products, from ingredients and nutritional information to feeding guidelines. We understand that your pet is a cherished member of your family, and we strive to offer the kind of service that we would want for our own pets. Your satisfaction, and the happiness and well-being of your pet, are our top priorities. Please don't hesitate to reach out to us at any time - we're here to help!
PRIVACY & SAFETY
At pawsticcerie, we are committed to protecting your privacy and ensuring the security of the information you submit to us. We want your online shopping experience to be enjoyable and secure. The following policy describes how we handle your personal information.
Privacy
Information Collection: When you shop with us, we collect personal information from you such as your name, email address, billing address, shipping address, telephone number, product selections, and credit card or other payment information.
Information Use: We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. We do not share, sell or rent your personal information to others.
Cookies: We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. Cookies are small files that are stored on your computer's hard drive that help us to identify you.
Safety
Payment Security: We do not store your credit card or other payment information on our servers. All payment processing is handled by our secure payment processor.
Account Security: Your account is protected by a password for your privacy and security. We recommend using a unique password for your account and not sharing it with others.
WHOLESALE INQUIRIES
We are excited to partner with retailers, distributors, and other businesses who share our commitment to quality and customer satisfaction. Whether you're a small local pet store, a large retail chain, or a veterinary clinic, we believe our products can add value to your business and delight your customers.
Our wholesale partners enjoy competitive pricing, flexible order quantities, and dedicated support from our team. We are committed to making the wholesale process as seamless and beneficial as possible for our partners.
If you're interested in carrying our dog treats in your store or using them in your business, we would love to hear from you. Please contact us at pawsticcerie_customer@gmail.com or fill out the form below with your business details and specific interests. A member of our team will get back to you as soon as possible with more information.
Thank you for considering pawsticcerie as your wholesale partner. We look forward to the opportunity to work together and help you provide the best for your customers and their pets.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Venmo